Customers Reviews

For All Plumbing Services and Boiler Servicing & Repairs

I knew I had a potentially difficult boiler problem to diagnose which Glyn analysed methodically over a period of time to avoid prematurely reaching any costly conclusions. This paid off and I’m glad to say his first action at fixing the problem was the correct one. Cheers Glynn (and Sue) for sticking this one out and getting to the root of the problem. Efficient and reliable service. I will be using Glyn Bell in the future for sure.

Simon Boon - Coxheath - 12 Jan 2023

This was the first time I'd used Glyn for a boiler service but will definitely be going to him for any future repairs and services. Really professional service from start to finish from both Glyn and Sue. Excellent communication from both throughout. Rather than just telling me a part needed replacing, Glyn took the time to explain (and show me) exactly what the issue was and why it needed replacing which was reassuring (and not something all trades do). Glyn arrived early and was polite and professional. Really good value too.

Ashley Nye - Sutton Valence - 13 November 2022

Glyn came to service my elderly father's gas boiler. He found a leak and said he would try to fix it. He thoroughly checked the rest of the plumbing in the house and discovered several leaks and a valve which was seized. He returned the following week and did a great job of fixing all the faults and at a very reasonable price. He was very helpful and respectful of my father( who has dementia and can be trying at times) and of his house. I can highly recommend Glyn and his wife Sue who kept us informed throughout.

Sandra Bromley - Barming - 04 April 2022

I was very pleased with the work that Glyn did at my home recently. I would definitely ask him to do any future work for me and am more than happy to recommend him to family and friends.

Margaret Morris - Bearstead - 21 March 2022

Excellent service. I am always pleased with Glyn's service. He is prompt, efficient and solves whatever plumbing issue I have with no problem. I have no hesitation in recommending him.

Beverley Knight - Loose - 19 March 2022

I needed an outside hot water tap installed. Glyn's quotation was competitive, he arrived when agreed, completed the work very professionally and left after clearing up. Not the first time I have asked Glyn to carry out work at my house, and not the last! Thanks again.

David Bailey - Coxheath - 16th March 2022

“Oh no the boiler has died! Stay calm and call the professionals. Arrives on time, diagnoses the issue and finishes job as expected. Polite, friendly explains what the plan is and just gets on with it. Relax, Glyn has it sorted. Sue and Glyn real business team ....well done both”

William Langley - Maidstone - 29 October 2020

“Glyn came over to carry out a boiler service today. I was really pleased with his work; he was punctual, polite and friendly. I was impressed with how thorough he was and have told my friends and family about Glyn as it’s always nice to know a reliable, local tradesman! Really pleased with the service I received”

Emily Storey - Maidstone - 13 October 2020

“Thank you Glyn for all your hard work yesterday we are very pleased with it. I hope you won’t run a mile if we contact you again. Thanks again”

Jan & Vic Summers- Maidstone - 13 June 2020

“Serviced and fixed my boiler which was losing pressure , great service , only contacted him the day before so can’t complain about how quickly it was done ! Quickly established problem and fixed / serviced quickly and efficiently, and a very reasonable price - much better than the “big companies “ Thank you”

Ian Jessop - Maidstone - 16 January 2020

“Excellent service from 1st phone call to work being completed within a couple of days of phone call Glynn is very polite and always does a good job would recommended to anybody”

John Staines - Maidstone - 25 July 2019

“Great efficient service, excellent communication. Problem identified and resolved very quickly and very reasonable rates.”

Mary Adam - Maidstone - 25 July 2019

“Arrive on time, Complete the work very professionally. Operative very respectful and polite”

Peter Hambelton - Gravesend - 30 May 2019

“I highly recommend Glyn, he’s honest, reliable, punctual and really knows his stuff!”

Michelle Hutchins - Maidstone 23 May 2019

“Glyn Bell were recommended by another company. We had experienced ongoing costs and problems with a larger company without the problems ever being fixed. Glyn asked lots of questions beforehand so he had a good idea of what he might be facing and came prepared.  The 1-2 hour time slot was also really helpful. On arrival he did thorough checks and began to realise there was an underlying problem nobody else had picked up. He spent time working through our wiring set-up, testing as he went. Finally he solved the issue, and without replacing any unnecessary parts. He left a working system just in time for the cold snap, with the proviso that we call if the issue re-occurred. His office have also been really helpful at every point. What a complete contrast to the service we have experienced so far from others. We will certainly be using them again”

Elizabeth Poynter - Rochester - 01 February 2019

“I've used Glyn for several years now. He always does exactly what he says he'll do, he turns up when he says he will and he always manages to fix whatever's gone wrong. He's friendly, reliable, reasonably priced and professional and I'm praying he doesn't retire any time soon! His wife Sue runs the back office and is exactly the same - efficient, friendly and professional. Why use anyone else?”

Bev Brooks - Maidstone - 10 January 2019

“I called up Sue this afternoon about our broken boiler and we are so pleased that she was able to fit us in just a few hours later, even though they were very busy with it being winter. She really went the extra mile for us and we are so grateful. Glyn was prompt and courteous as he has been on previous visits. He sorted out the problem quickly and fitted the new pump there and then. Excellent service and we wouldn't hesitate to use Glyn and Sue again. They are always very transparent with pricing and communicate well with us, and we trust their advice. Highly recommended!”

Mrs Rachel Taylor - Kings Hill - 09 January 2019

“Great service, came out first thing the next day after initial contact. Arrived ahead of scheduled time. Work completed quickly and without fuss. Kept informed at all times about price of job, would recommend to others”

Mr Jack Budgen, Maidstone - 06 December 2018

“Glyn did a great job fixing our toilet so it flushed properly again. It was a tricky job (including tracing pipes through the loft!) but he did a very neat job. Would definitely recommend Glyn and will call him again if we need him!”

Mr Stuart Penman, Maidstone - 1st November 2018

“Fantastic service all round! It's the 3rd year now that Glyn has come out to service our boiler and we've always had a great experience. Helpful, efficient, friendly and on time! Thank you to a great team Sue and Glyn! We'll definitely contact you again next year”

Paula Steyn, Maidstone - 31st October 2018

“The first time we used Glyn Bell we had telephoned several plumbers in the area as we had an emergency with a leak from our main water supply pipe. Glyn was the only plumber to answer our phone call and came out immediately. He has serviced our boiler annually and recently replaced the flush systems in both our toilets. Glyn’s wife Sue makes his appointments and answers any questions or queries promptly by phone or email. Glyn always arrives promptly at his appointment time, is friendly, reliable and carries out the work to a high standard. We wouldn’t hesitate to recommend him.”

Mr Roger Swift, Maidstone - 30 October 2018

“Prompt service, very satisfied, fixed the boiler in no time. We would recommend Glyn with no hesitation”

Mrs Heywood, Maidstone – 21st October 2018

“I cannot fault Glyn for his work and attention to detail, very efficient and really did more than I thought he would. I would thoroughly recommend him for any plumbing work to be carried out. Thanks Glyn money well spent.”

Mrs Pam Graves, Sittingbourne - 21 September 2018

“Excellent, everything was completed quickly, efficiently and works well.”

Mrs Denise Lingard, Maidstone - 6 September 2018

“Brilliant service from start to finish. Excellent communication, time keeping and cleanliness. Very reasonable prices too.”

Mr Sargent, Maidstone - 30 July 2018

“Glyn was thorough, painstaking and did a beautiful job. He was courteous, prompt and helpful, with reliable admin backup in Sue, who kept in contact with me about booking arrangements etc. I have total confidence in his professionalism and expertise.”

Mrs Judith Sweatman, Maidstone - 12 June 2018

 “I've known Glyn for a number of years and he has done a lot of work for us over that time which we were very pleased with.. This last job was no different, he was quick, polite and nothing seemed to much trouble. Very pleased with his work as usual”

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